Senior K

Plan/Type of Coverage	Contact Information/Resource
Medical - If your plan is through BCBS	Blue Cross Blue Shield (BCBS) 1-800-482-5980 To find out if your doctors are in the BCBS network: 1-800-810-BLUE (2583) To view providers: www.hcbo.com BlueHealthConnection To talk to a nurse health coach 24 hrs/7 days a week: 1-800-775-BLUE (2583)
Health Care Resource	WebMD Health Manager For information on medical conditions and treatment options, prescription drug comparisons, hospital care questions to ask your doctor. Click here to access the website
Dental	Blue Cross Blue Shield 1-800-482-5980
Prescription Drug	Blue Cross Blue Shield 1-800-482-5980 or www.hcbo.com Medco Health: (for home delivery) www.medcohealth.com 1-800-903-8346
To Check Claims Status	Blue Cross Blue Shield 1-800-482-5980 Health Care Benefits Online: www.hcbo.com
Mental Health/Substance Abuse	ValueOptions: 1-800-997-4841
For General Assistance (If you've called the plan vendor first and were unable to receive answers to your questions)	myHR Connection One Kellogg Square P.O. Box 3599 Battle Creek, MI 49016-3599 Toll-free: 1-877-694-7554 Fax: 269-961-3859 E-mail: myhr.connection@kellogg.com Representatives are available: Monday and Wednesday 9 a.m. - 6 p.m. Eastern Tuesday and Thursday 7 a.m. - 5 p.m. Eastern Friday 9 a.m. - 4 p.m. Eastern After hours, please leave a message and your call will be returned the following business day. Representatives are not available for assistance on company holidays.