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Jan,
Battle Creek
The information contained in this newsletter is not intended to replace the advice of your healthcare provider.

If you have any questions about managing your health and/or seeking medical care, please contact a medical professional.
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March/April 2007 - Protect Your Personal Health Records


Your personal health information is a valuable resource to you, your family and the healthcare professionals who provide your treatment and care.

But, did you know that, in most cases, a complete record of your personal health information cannot be found in any single location or consistent format?

Instead, each of your healthcare providers - family practitioner, allergist, OB-GYN, etc. - compiles a separate medical record on you.

Needless to say, these multiple medical records have the potential to lead to an incomplete or inconsistent story about your health.

Keeping your own personal healthcare record (PHR) allows you to provide doctors with valuable information that can help to improve the quality of the care you receive.

A PHR can help reduce or eliminate duplicate tests and allow you to receive faster, safer treatment and care in an emergency.

In short, a PHR helps you to play a more active role in your healthcare. But, collecting your medical file quickly can be a real problem - especially if you need it on short notice or have consulted multiple doctors or institutions.

You would need to request your records from each, realizing that each may have a different request form and process - which can be very time consuming and burdensome.

What can you do?

For starters, you can ask your doctor for copies of reports and tests that are gathered during the course of your treatment.

For special tests - such as MRIs, CT scans, x-rays and the like - the provider administering the test may likely be the "gatekeeper" for copies.

In the longer term, you may want to consider compiling your own PHR. To do so, you will need to request a copy of your health records from all of your healthcare providers. Click here for health record forms for adults and children that you can print and use.

Don't feel that you must gather all your health information at once. If you like, the next time you visit the doctor, simply ask for recent records - and do so each time you visit a healthcare provider.

According to the American Health Information Management Association, here are the steps for creating a complete PHR:

Step 1: Contact your doctors' offices or the health information management (HIM) or medical records staff at each facility where you received treatment.

Ask if your records are in an electronic format that you can access yourself or if you need to request copies. Also, ask your physician or the HIM professional to help you determine which parts of your record you need.

If you want medical records kept by your health plan, contact the plan's customer service department.
Step 2: Ask for an "authorization for the release of information" form. Complete the form and return it to the facility as directed.

Most facilities charge for copies of your records. The fee, however, can only include the cost of copying - including supplies and labor - as well as postage if you request the copy to be mailed.

It can take up to 60 days to receive your medical records, so ask when you can expect to receive the information you requested.
Step 3: Once you've gathered the information you are seeking, there are a few different ways you can maintain your PHR.

To get started, you can simply gather your information in a file folder. Since not all information may be available to you in an electronic format, an old fashioned file folder or three-ring binder may be the easiest and most inclusive format for now.

You can divide the binder into sections by family members. Then within each family member's section, divide information by year or illness.
Step 4: There are many great PHR tools and services to help you get organized. You can transfer electronic information to a computer disk or USB drive to carry it with you.

Then there are Internet-based services you can access from your home computer where you can store and retrieve your health information. Some services can even help you collect the information you need from your doctors and other healthcare providers.
Step 5: Bring your PHR to all visits so you have the information with you and to remember to keep adding and updating it with entries from providers, yourself or your family member.
Step 6: Create and carry a card that has vital information on it - such as medication needs or allergies - with you at all times. You won't always have your PHR with you.
Step 7: Remember, this is your private information, so protect it and maintain confidentiality. Let trusted family members know that you are compiling it, and where you keep it - but beyond that, keep it safe and protected.

 
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